Manage your social housing the easy way

LocataPro is the UKs leading social housing management software trusted by 132 local authorities and 200+ registered providers

Enhance Efficiency and Productivity

Improve Decision Making

Increase Staff Satisfaction

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See for yourself why LocataPro is the best choice

Enhance Efficiency and Productivity

Improve Decision Making

Increase Staff Satisfaction

Is your current system annoyingly complicated to navigate?

When you’re trying to resolve a particularly complicated case there can be nothing more frustrating than having to work with a system that doesn’t do what you want or takes you around the houses to get to the solution. Sound familiar?

Locata Housing services is a Not for profit company owned by local authorities and registered providers.

The LocataPro housing management software was designed in partnership with the local housing teams we serve. This first hand knowledge of the challenges faced have enabled us to develop concise intuitive products to ensure the best compliant outcomes.

Our Board meets quarterly to ensure we continue to fulfil our objective of delivering value for money by providing efficient and high-quality IT. So you can be sure you will get a great deal too.

Locata Housing services is a Not for profit company owned by local authorities and registered providers.

Our Board meets quarterly to ensure we continue to fulfil our objective of delivering value for money by providing efficient and high-quality IT. So you can be sure you will get a great deal too.

“It’s a pleasure to use a system that just works effortlessly”

Experience

Trusted, knowledgeable brand with experience, flexible solutions and strong public sector background. Open to feedback, approachable, and guided by a not-for-profit ethos.

Advantages

Dedicated to improvement and investment, boasting an experienced staff with strong tenure. Expertise in public sector marketing driven by deep sector knowledge.

Adaptability

High customer retention with adaptable software. Innovative customer support and consultative approach ensure satisfaction, showcasing adaptability and commitment to meeting diverse customer needs.

The ultimate in social housing management

LocataPro is a cloud based modular system tailored for your needs. Choose from 5 modules or purchase the whole suite to provide the maximum functionality. Modules can be added to with Bolt-ons and Enhancements.

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The LocataPro software is listed on the Governments G-Cloud digital marketplace. This means you can adopt the LocataPro system without the need to tender your service.

Marketplace

Frequently asked questions

What is LocataPro?

LocataPro is a modular, cloud-based Software-as-a-Service (SaaS) platform designed to support social housing functions, including homelessness prevention, housing registers, lettings, housing standards, and tenancy management.

Who uses LocataPro?

LocataPro is used by over 120 local authorities, housing associations, and other public sector organisations across the UK to manage and deliver housing-related services efficiently.

What modules are available in the LocataPro platform?

LocataPro includes:

Lettings (Allocations and Housing Register)
HPA2 (Homelessness Prevention & Advice)
HRS (Housing Related Support)
PSH (Private Sector Housing)
Estates (Housing Management System)

Each can be implemented individually or combined to suit your specific needs.

Can LocataPro be customised to meet local policy?

Yes. LocataPro offers extensive configurability. Local users can customise workflows, fields, communication templates, user permissions, and much more—without needing developer input.

Is there a public-facing portal for applicants?

Yes. LocataPro includes a responsive, mobile-first public portal that allows applicants to:

Submit applications
Upload documents
Track case progress
Manage Personal Housing Plans
Bid on properties (if applicable)

Is LocataPro compliant with the Homelessness Reduction Act (HRA) 2017?

Yes. The HPA2 module is designed around the requirements of the HRA and includes tools for Personal Housing Plans (PHPs), H-CLIC reporting, statutory reviews, and rough sleeper management.

What integrations are available with other systems?

LocataPro supports both API and flat file integrations with systems such as housing benefits, CRM, payments, and finance tools. Standard integrations include HB payments, Universal Credit, and cash imports.

How secure is the LocataPro platform?

All client data is held in ISO27001-accredited Microsoft Azure UK data centres, with separate databases for each client. Security features include granular user permissions, audit trails, Azure AD integration, and compliance with Cyber Essentials.

Is training and support included?

Yes. All users have access to a Support Portal with:

A detailed knowledge base
Community forums
Ticketing system
24/7 issue logging

Training and onboarding are included in the implementation process.

Can we purchase just the modules we need?

Absolutely. LocataPro is modular by design, allowing you to purchase and implement only the components you need. Additional modules or enhancements can be added later as your service evolves.

Are updates and enhancements included?

Yes, some updates and enhancement are included. As a SaaS solution, this allows us to place system upgrades and enhancements to all clients. This means that we can roll out many of these free, however some more specific enhancements are not. Many features are driven by user feedback and Locata developments.

Is a trial or demo available?

Yes. Trial services and demonstrations are available. Please contact us to discuss your specific requirements and arrange a live walkthrough of the platform.

Does LocataPro use Artificial Intelligence (AI) in its services?

LocataPro incorporates intelligent automation features—such as Assisted Assessment, which interprets local housing policy to recommend application outcomes and bandings. While we don’t currently use generative AI (e.g., for decision-making), our platform is built to support rule-based logic, task automation, and predictive workflows. We’re actively exploring safe, transparent, and ethical ways to embed AI into future enhancements, always with user oversight and compliance in mind.

Our customers love to share their experience

This is down to our exceptional service and personalised solutions, allowing customers not to compromise on their vision and our support leading to their positive experiences.

North Norfolk

We've worked with Locata since 2009 and seen the system grow with our needs. Their knowledgeable, supportive team—many with Local Authority experience—has been key to successful implementations and ongoing development.

HomeSeeker

Locata continually innovates, especially since HPA2, making the system feel designed for both officers and customers—not just for reporting like many others.

Elmbridge Borough Council

I've had numerous interactions with the team regarding reporting and support with HCLIC submissions. They've consistently been helpful, responsive, and proactive—always ensuring a suitable time is arranged, even when unavailable. It's been a pleasure working with them, and their support has been invaluable.

Cumberland Council

The support throughout the build and testing of the new system has been fantastic. We were kept informed at every stage, and any questions or queries were handled promptly and helpfully.